Terms and Conditions for Elite Nets Solutions
Effective Date: August 15, 2024
Welcome to
Elite Nets Solutions ("we," "our," "us"). By
using our Wi-Fi hotspot services ("services"), you agree to abide by
the following Terms and Conditions. Please read them carefully. If you do not
agree with any part of these terms, you must discontinue use of our services.
1. Eligibility
To use our
services, you must:
- Be at least 18 years old or
have parental/guardian consent.
- Provide accurate and complete
registration details, where required.
- Comply with all applicable laws
and regulations while using the services.
2. User Responsibilities
When using
our services, you agree to:
- Use the network responsibly and
for lawful purposes only.
- Avoid engaging in activities
that harm, disrupt, or degrade the network's functionality, including but
not limited to hacking, spreading malware, or spamming.
- Refrain from transmitting any
illegal, offensive, or inappropriate content.
- Ensure the security of your
device and account credentials.
Failure to
adhere to these responsibilities may result in suspension or termination of
your access to the services.
3. Payment Terms
- All services must be prepaid
through accepted payment methods, including M-Pesa.
- Payment details, including
charges and duration, will be communicated clearly before purchase.
- Once payment is confirmed, no
refunds will be issued, except as required by law.
- It is your responsibility to
ensure sufficient funds for payment transactions.
4. Fair Usage Policy
To ensure a
consistent and reliable experience for all users, we may:
- Monitor and regulate data
usage.
- Impose data caps or speed
limitations for excessive use.
Any attempt
to bypass or manipulate these measures will result in immediate account
suspension.
5. Service Availability
- We strive to provide
uninterrupted service but do not guarantee 100% uptime.
- Service may be temporarily
unavailable due to maintenance, upgrades, or technical issues.
- We are not liable for any loss,
damage, or inconvenience caused by service interruptions.
6. Limitation of Liability
- We are not responsible for any
damages, losses, or injuries resulting from the use or inability to use
our services.
- We do not guarantee the
security of data transmitted over our network. Users are responsible for
securing their devices and communications.
- Our liability is limited to the
extent permitted by applicable law.
7. Termination of Service
We reserve
the right to suspend or terminate your access to our services without notice if
you:
- Violate these Terms and
Conditions.
- Use the services in a manner
that harms the network or other users.
- Engage in fraudulent or illegal
activities.
8. Privacy
Your use of
our services is governed by our Privacy Policy, which details how we collect,
use, and protect your personal information.
9. Intellectual Property
All content,
trademarks, and materials associated with our services are the property of
Elite Nets Solutions or its licensors. Users may not reproduce, modify, or distribute
this content without prior written consent.
10. Governing Law
These Terms
and Conditions are governed by and construed in accordance with the laws of
Kenya. Any disputes arising from these terms will be subject to the exclusive
jurisdiction of the courts in Kenya.
11. Contact Us
If you have
any questions or concerns about these Terms and Conditions, please contact us:
- Address: P.O. BOX 89-20600, Maralal,
Kenya
- Phone: +254 781 201 260 | 0781 201
260
- Email: elitesolutionsict@gmail.com
Thank you
for choosing Elite Nets Solutions. We are committed to providing you with
reliable connectivity and excellent service.